James Mendelsohn
Vice President, Corporate Strategy, Capital One

As Vice President of Corporate Strategy directing marketing research for Capital One Financial, James Mendelsohn is responsible for overseeing the various organizations that provide consumer, market, and competitive data used to help inform the Company’s business decision making. Mendelsohn is responsible for the management of strategic consumer research, competitive intelligence, customer loyalty and satisfaction, as well as brand, advertising, and media research.

Mendelsohn joined Capital One in 1999 to help build the company's marketing research organization. During his career, Capital One has emerged as one of the largest customer franchises in America, with 50 million customer accounts and one of the nation’s most recognized brands.

Prior to Capital One, Mendelsohn led research efforts for Darden Restaurants, Inc., the operators of the Red Lobster and Olive Garden chains. While at Darden, he focused on new product development, corporate business development, guest satisfaction, and operations improvements. Mendelsohn also led the marketing research department at Perdue Farms and built a supermarket consulting practice providing ECR and category management for perishables. He began his research career at Procter & Gamble.

Mendelsohn is a member of the Executive Board of the Coca-Cola Center for Marketing Research at the University of Georgia and the Board of Directors of the Washington Shakespeare Theatre.

Mendelsohn holds a B.S. in Economics from the Wharton School of the University of Pennsylvania and an MBA in Marketing and Marketing Research from the University of Maryland. He was a National Science Foundation Fellow in 1990.